WPChat Pro

How visitors start a conversation

WPChat Pro is the paid version of WPChat, a lightweight WordPress extension that gives visitors a one-click route from your site to WhatsApp, Messenger, Telegram or Instagram. They choose a messaging app and continue the conversation there. WPChat has no inbox or team chat area inside WordPress, so it suits businesses that already communicate with clients through these platforms.

Tools for different enquiry stages

• Unlimited chat agents: Add as many agents as your setup needs.
• Chat funnels: Use automated, multi-step conversations to qualify leads and guide visitors before they reach a person.
• Analytics dashboard: Review chat-related information in a dedicated area.
• AI-powered smart search: Give visitors another way to look for answers before starting a chat.
• Brand customization: Adjust the widget to better match your website.

Funnels can structure the first steps of an enquiry before it reaches an agent. For recurring questions, FAQs and smart search can help visitors find information before they start a chat. The analytics dashboard provides a place to review activity.

Where the setup fits

An online shop can use the widget as a direct route for product questions and customer support. A service business can use funnels to qualify enquiries before the conversation continues in a messaging app. Visitors choose from the platforms offered in the widget, which gives businesses one website entry point for those conversations.

The widget works with an agent profile with a name, photo and links to the selected messaging platforms. It also includes professionally designed themes and settings for choosing the chat bubble's position. The guided setup is intended for use without coding or technical skills. Product information describes the plugin as loading asynchronously and using lightweight, optimized code without unnecessary dependencies.

Installation and setup

Install WPChat on your WordPress website and open the guided setup wizard. Enter the WhatsApp number used for contact, choose a widget theme, choose the chat bubble position, and add the agent profile details and links for the messaging platforms you want to offer. Then configure Pro capabilities such as agents, chat funnels, analytics, smart search and brand customization for your support workflow.