Geeky Bot Commerce Pro

From product questions to store actions

Geeky Bot Commerce Pro extends Geeky Bot, the AI Sales Assistant for WooCommerce, with shopping tools for the storefront. Shoppers can ask natural questions, refine what they need, compare suitable products, and continue toward purchase-related actions.

Search covers visible products and can use names, categories, prices, colors, sizes, stock, sale status, use cases, and shopper preferences. Follow-up refinements, synonyms, spelling mistakes, and close matches help shoppers narrow a request. Answers draw on available WooCommerce descriptions, attributes, variations, prices, and stock information. If a detail is unavailable, the assistant says so. When there is no exact result, it can label close matches clearly or suggest a constraint to remove.

Shopping tools during the conversation

• Variations: help shoppers choose from available product variations.
• Cart and checkout: support steps from product discovery toward cart and checkout activity.
• Orders: provide help within the supported shopping process.
• Comparisons: compare products against shoppers’ stated requirements.
• Recommendations: suggest suitable products and explain how they match a request.
• Sales intent: provide insight into sales-related shopper intent.

Store information and policies

Store owners pick published pages for questions about shipping, refunds, returns, exchanges, warranties, payments, privacy, and other store policies. Policy answers stay within those approved sources; the assistant does not crawl arbitrary pages. Product answers use available WooCommerce data, so missing information is identified instead of filled in with a guess.

Storefront and administration

The responsive floating widget supports product cards, suggested questions, a configurable timed shopper invitation, distinct shopper and assistant identities, browser-side conversation history, and a clear-chat control. It includes accessible focus states, reduced-motion support, and scoped styling intended to avoid theme conflicts.

Guided setup checks WooCommerce, builds the product index, selects policy pages, configures the widget, and verifies readiness. Guided Demo can create realistic test questions from the store’s products, including short conversations with contextual follow-up answers.

In the administration area, store owners can review conversations, group unanswered questions, see which products shoppers opened from chat, export data to CSV, delete stored conversations, and configure guest storage and retention. WordPress personal-data export and erasure tools are also supported.

Setup and data handling

Install Geeky Bot Commerce Pro in a WooCommerce store, then follow the guided setup checks in order: check WooCommerce, create the product index, select approved policy pages, configure the storefront widget, and verify readiness. Core product discovery and grounded routing can execute locally. Zywrap and OpenAI are optional services selected and configured by the administrator.

Depending on configuration, the plugin may store conversation messages, session identifiers, response intent, product references, policy references, and product-click events in the WordPress database. Store owners can manage retention, delete conversations, and use WordPress personal-data export and erasure integration.