Trakoo Pro

Trakoo Pro extends WooCommerce order tracking with tools for recording shipment details, syncing tracking data, and keeping customers informed. Add tracking numbers and URLs to order entries, then make the information available in customer accounts, emails, PayPal transactions, and connected services.

Organize tracking by order or entry

Choose order-level tracking when an order uses one tracking number at a time; the number and carrier are saved in order post meta for integrations. For split shipments, assign tracking to each purchased quantity. You can edit tracking from the order list, add numbers in bulk, or import and export order data using CSV documents.

Trakoo includes more than 80 common carriers, lets you add custom carriers, and can generate a tracking URL after you select a carrier and enter a number. Customers can view tracking in their My Account order list and order details. Search inputs can use an email address, order ID, tracking number, or a combination. Default tracking information can be added when an order is placed, before shipment details are available.

Send shipment updates

Send a tracking email when a number is added, customize its subject, heading, and content, and use shortcodes for the customer name, order ID, and shipping information. Emails can include tracking for every item in the order. WooCommerce order emails can also display tracking when an order changes status, including custom statuses created by other plugins. Carrier display names can be used in emails.

The plugin also works with SMS notifications with a tracking URL through Twilio, Nexmo, or Plivo. Pro supports WooCommerce PayPal Payments and additional PayPal add-ons, and can add carrier names and tracking numbers to PayPal transactions.

Connect and sync tracking data

Use the REST API to set or retrieve tracking numbers for an ERP integration. Webhooks can update tracking data and send customer emails when shipment statuses change. Scheduled synchronization can refresh tracking data for existing orders. You can also configure the order status to change automatically after all tracking numbers on an order reach a delivered status.

Configure shop access

Grant shop managers access to selected add-on settings. After installing Trakoo Pro on a WordPress site with WooCommerce, configure carriers, tracking inputs, notifications, PayPal connections, and user access. Add shipment details individually, by purchased quantity, or in bulk according to your order process.