TrustedSite Certification Pro

How site checks earn certifications

TrustedSite Certification Pro gives online businesses certifications and trustmarks to display across their websites. After the TrustedSite plugin is installed, TrustedSite checks the website for security issues and verifies key contact information. Passing those checks earns the first two certifications: Certified Secure and Verified Business. Certification Pro increases the visit limit and provides access to the full set of certifications and trustmarks described for the service.

Certifications and trustmarks

• Issue-Free Orders: Uses customer testimonials to show that the business consistently delivers outstanding service.
• Shopper Identity Protection: Provides clients with protection for 90 days after a purchase, including $100,000 in identity theft protection.
• Trusted Reviews: Displays reviews collected with ResellerRatings or Trustpilot.
• Data Protection: Shows users that login and checkout pages are secure.
• Spam-Free: Tells visitors that the business does not spam when collecting email addresses.

Visitors can select the floating trustmark to open an on-site modal. It lists the certifications earned and explains how they were earned. The modal is available in 31 languages.

Visits and usage-based pricing

Pricing is based on usage and the number of visits received each month. A visit is counted when someone engages in a session during that month. The session cookie lasts 24 hours, and the monthly visit count resets at the start of each month. Account reporting shows how many visitors have seen the trustmark during the current month.

Upgrade and setup

To upgrade, log in to the TrustedSite account and select the Pro option. Account setup can be completed in a few minutes after the first payment. The existing trustmark code stays the same; additional trustmarks require additional code snippets, with directions provided after the upgrade.

For initial setup, install the TrustedSite plugin, allow the site to be checked for security issues, and provide the information needed for contact verification. Once the required checks are passed, available certifications can be displayed through the trustmark. Use the account area to monitor monthly trustmark visits.

Other plan details

TrustedSite states that its paid plans include a 30-day money-back guarantee if there is no increase in conversions. It also states that it uses Amazon Web Services as a CDN and complies with GDPR, the EU-U.S. Privacy Shield Framework, and the Swiss-U.S. Privacy Shield Framework.