weDocs Pro

weDocs Pro organizes WordPress product documentation, support articles, FAQs, wikis, changelogs, and vendor information for Dokan multivendor marketplaces. Arrange documents and knowledge bases with drag-and-drop tools, then edit with Gutenberg.

Set up public, private, or vendor documentation

Use a public help center for customer-facing support or restrict team references to selected visitors or roles. In Dokan marketplaces, mark documents as vendor documentation to display them in the vendor dashboard, separate from the customer-facing help center. Vendor guides can cover onboarding, shop information, policies, shipping, and payouts.

Write and structure articles

A seven-layer hierarchy supports extensive product or service documentation. Long pages can include an automatically generated table of contents. Pre-built layouts and styles let you customize the documentation without coding, and the docs duplicator clones entire documents or structures with one click.

The free foundation includes an AI Doc Writer that can generate documentation from prompts, product details, or screenshots, including picture analysis. Refine the generated content before publishing.

Help readers find answers

The Pro AI Chatbot, powered by ChatGPT, answers questions based on your documentation and can suggest relevant articles. You can style, reposition, and customize its widget. Readers can also navigate with a sidebar and AJAX-powered search. Feedback and voting help show whether documents answer readers' questions, and a floating contact form lets users send support messages.

Share documents and publish changelogs

Readers can share documentation across popular social platforms. The changelog publishes a public release timeline with multiple channels, custom categories, banner styling, and RSS support.

Manage permissions and review activity

Privacy settings restrict documentation visibility to selected users or roles. Role-based permissions control access and editing rights for specific documents. The dashboard summarizes document views, helpful rate, popular and most helpful documents, and recently updated content.