Additional Custom Emails & Recipients for WooCommerce Pro

Additional Custom Emails & Recipients for WooCommerce Pro adds custom notifications alongside WooCommerce’s standard emails, such as new order and failed order messages. Pro provides unlimited custom emails and triggers, so you can make messages for the events your shop needs.

Which store events can start an email?

Set a trigger for an order status change, such as an order becoming completed, or specify a transition from pending payment to completed. Custom order statuses are added to the trigger list automatically. You can also configure custom triggers for other store events.

A trigger starts an email; conditions determine which orders qualify and when the message goes out. Delay an email, for example, until one week after an order is completed. Require or exclude specific products or categories, set minimum or maximum order amounts, and pick payment gateways or shipping methods to include or exclude.

Who should receive each message?

Set recipients for each custom email. Recipient rules can require or exclude particular customers or user roles. Combine these options with the trigger and order conditions to direct a notification to the intended audience.

What can a custom email contain?

Set the subject, heading, and message content, with placeholders and shortcodes for personalization. You can attach documents, choose plain text, HTML, or multipart format, and use the WooCommerce email template. Custom emails can also be sent manually or in bulk from order actions.

Which order and subscription updates are supported?

Use order status changes to keep customers informed as an order progresses. Subscription-related notifications can cover status changes and renewal states. Multilingual support includes compatibility with WPML, Polylang, and TranslatePress.

Where do you configure the plugin?

Install and activate the plugin in WordPress, then visit WPFactory > Custom Emails to configure it. WooCommerce’s standard email triggers are found under WooCommerce Settings > Emails. The plugin is compatible with High-Performance Order Storage (HPOS).